do you ship internationally? 

we are worldwide and we are super fast, baby! like from our door to yours in 2-5 working days* type of fedex fast. beat that amazon

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*plus the 2-4 working days it takes to pack up your order (the magic takes time)

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WTH the currency changes when i try to checkout, what's up with that?

as our store is south african based all foreign transactions are encrypted and processed through your choice of paystack or peach payments in south african rand (ZAR) due to stringent forex controls. not to worry though, our currency converter is there to give you an indication of product price and shipping fees in your chosen currency. please don’t be alarmed when your cart total converts back to ZAR when proceeding to checkout and be rest assured that you will only ever be charged the south african rand (ZAR) equivalent of the currency you selected, and in most cases, you'll find your currency is in fact stronger than the south african rand (ZAR)

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do i need a dehydrator to achieve a crust? 
not at all! our premixes have been specially made so that your reforms can dry in the dehydrator or the oven, meaning no fancy stuff is needed for the crust you’ve been waiting for. who knew life could be this good?

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can i eat your uppercrust just-add-water premixes? 
while our mixes are completely non-toxic, they are not made to be consumed. not even a little taste. we’re watching you

 

do you accept refunds or returns?
the person you have dialled cannot come to the phone right now. please try again never. no, we joke, but in all seriousness, due to the nature of our product we aren't able to offer refunds or accept returns

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can i reuse the powder once i’ve crushed it? 
of course you can. our uppercrust just-add-water premixes are the gifts that keep on giving so you can reuse our premixes as much as you’d like. in fact, the crust gets better each time it's reformed. it’s as easy as mix, dry, crush, and repeat!

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i’ve lost my instruction card. help! 
things get lost sometimes, we get it and it’s no problem! our instruction card is available to here

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what if i need to make changes to my order?

don't you dare cancel on us. nobody needs flaky friends. if you must though, hit me up here